Orbit Sales Ltd.
Last Updated: March 3, 2026
1. Acceptance of Terms
By accessing or using the Orbit Sales field sales application (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, do not use the Service.
2. Description of Service
Orbit Sales Ltd. (“Company”, “we”, “us”, or “our”) provides a cloud-based field sales tool designed to help businesses manage sales activities, customer interactions, and business integrations. The Service is hosted on Google Cloud Platform and may integrate with third-party platforms including but not limited to Square, WooCommerce, Shopify, QuickBooks, and Mailchimp.
3. Eligibility
You must be at least 18 years of age and capable of forming a legally binding contract to use the Service. The Service is intended for business use only and is not directed at consumers.
4. Account Registration
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activity that occurs under your account.
- You must notify us immediately at support@orbitsales.ca if you suspect unauthorized access to your account.
- We reserve the right to suspend or terminate accounts that violate these Terms.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of applicable laws or regulations.
- Attempt to gain unauthorized access to any part of the Service or its infrastructure.
- Transmit malware, viruses, or any other harmful code.
- Scrape, reverse engineer, or decompile any part of the Service.
- Use the Service to send unsolicited commercial communications (spam).
- Resell or sublicense access to the Service without prior written consent.
6. Data Privacy and Protection
6.1 Data We Collect
We collect and process personal data as described in our Privacy Policy. This may include contact information, sales activity data, device identifiers, and usage analytics.
6.2 GDPR Compliance
For users located in the European Economic Area (EEA) or the United Kingdom, we process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection laws.
- Legal Basis: We process personal data on the basis of contract performance, legitimate interests, or your explicit consent, as applicable.
- Your Rights: You have the right to access, rectify, erase, restrict, or port your personal data. You also have the right to object to processing and to withdraw consent where processing is based on consent.
- Data Retention: We retain personal data only for as long as necessary to provide the Service and fulfill legal obligations.
- Data Transfers: Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where required.
To exercise your data rights, contact our Data Protection contact at: privacy@orbitsales.ca
6.3 Data Processing Agreement
Business customers who are subject to GDPR may request a Data Processing Agreement (DPA) by contacting us at privacy@orbitsales.ca.
6.4 Google Cloud Platform
The Service is hosted on Google Cloud Platform. Google acts as a sub-processor of personal data. Google’s data processing terms apply and are incorporated by reference.
7. Intellectual Property
- All software, content, trademarks, and materials comprising the Service are owned by or licensed to Orbit Sales Ltd.
- You retain ownership of any data you upload or input into the Service (“Customer Data”).
- You grant us a limited, non-exclusive license to process your Customer Data solely to provide and improve the Service.
- We will not sell or share your Customer Data with third parties except as required to deliver the Service or as required by law.
8. Third-Party Integrations
The Service may integrate with third-party platforms and services. Your use of those integrations is governed by the respective third-party terms of service. We are not responsible for the availability, accuracy, or conduct of any third-party service.
9. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. We may perform scheduled or emergency maintenance with or without notice. We are not liable for losses resulting from downtime or service interruptions.
10. Fees and Payment
- Subscription fees are billed in advance on the billing cycle selected at signup.
- All fees are non-refundable unless otherwise stated or required by applicable law.
- We reserve the right to modify pricing with 30 days’ written notice.
- Failure to pay may result in suspension or termination of your account.
11. Termination
- You may cancel your account at any time by contacting support@orbitsales.ca.
- We may suspend or terminate your access at any time for violation of these Terms, non-payment, or any reason with reasonable notice.
- Upon termination, your right to use the Service ceases immediately. We will retain your Customer Data for 30 days following termination, after which it may be permanently deleted.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ORBIT SALES LTD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).
14. Indemnification
You agree to indemnify and hold harmless Orbit Sales Ltd. and its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your Customer Data, or your violation of these Terms.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Calgary, Alberta.
16. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or in-app notification at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
17. Contact Information
Orbit Sales Ltd.
Calgary, Alberta, Canada
Email: legal@orbitsales.ca
Support: support@orbitsales.ca
Privacy: privacy@orbitsales.ca
These Terms of Service were last reviewed and updated on March 3, 2026.